1.1. Once the client has booked a session they cannot cancel it.
1.2. Cancellation with refund of money will be allowed only in cases where the Therapist is not available at the time of appointment to provide the client with therapy.
2.1. Rescheduling of the session will only be allowed in the cases where the client has intimated about the same at 48 hours prior to the time fixed for the appointment.
2.2. If the client arrives after the time fixed for the session or doesn’t arrive for the session for whatever reason they will not get a refund or an option to reschedule. They will have to book a fresh appointment
"We're not a medical service providing or suicide prevention portal. If you're feeling suicidal or are in a life threatening situation, kindly visit a hospital or contact a suicide prevention helpline."